It looks like the damage from the water is more extensive than we thought. The subfloor is soaked and probably the floor joists, too. There's a good chance that the structural integrity of the house has been compromised somewhat, so we need to get a structural engineer over to assess the situation and give us some recommendations. Oh, and the water damage extends to the kitchen. We found that out today.
After a quick google search, we also learned that the builder has an unsatisfacotry record with the Better Business Bureau. All I know is that the rating is related to warranty/service issues that were unresolved or to which the builder did not respond. They don't give any other information, so I have to delve a bit deeper if I want to find out more, which I do.
I can't even begin to imagine what kind of work will need to be done if the structure of the house has, in fact, been compromised. I'm trying not to do what I always do, which is flip out and think about the worst case scenario, but when you keep finding pools of water in your home, it's kind of hard not to do that.
Clearly the plumbing job on our house was done at 6:00 on a Friday. I know some of our neighbors have had a few problems, but nothing to the extent that we've had. I understand many new builds have shoddy workmanship, but this is just egregious. When you buy a new home, you have a reasonable expectation that the house won't be torn apart from top to bottom within 18 months.
Right now the builder is responding to our calls and setting up appointments to start the repair process. We've also taken precautions to protect ourselves in case the repair process doesn't quite go as we expect it should, and that's all I'm going to say about that at this time.
Thank god we didn't hire painters or ask my dad to come down to give us a hand after the first round of damage. I would have felt terrible if he came all the way down here and wasted his time and energy only to have his work destroyed. I know things could be worse, and we're pretty fortunate people overall, but it's annoying to live in limbo, surrounded by unfinished projects, waiting for the next big problem to occur.
Anybody want to buy a townhouse?